How to Make a First Impression in Your Office Reception Area

Office Reception Area

Office Reception Area

Within seconds of going into the office, prospective customers will often decide what they want about your company, depending on the setup in the office. First impression, it has been said, is the lasting impression. At a glance, a customer will immediately decide your trustworthiness, and your finances, whether your company is in trouble financially or not. The potential customer will also make a determination of whether they should do business with you or not. Of course, you cannot control people’s thoughts. However, you can control how your office or reception area looks.

The Entry Way

First, you would put a bowl filled with sweets on a table or office desk in the reception area. Then you would pad the chairs or add a nice sofa. There are several other ways that you can communicate the professionalism of the office from the entry way.  Your welcoming smile may not be enough since this is what customers expect. However, you can spruce up the space with real plants. You can add lighting to create an ambiance and you can offer free Internet. Let’s go even deeper.

The Layout

The reception area must have a nice layout. You have to plan how you will execute this. You could start by strategically placing the office furniture so that the area is not crowded. You could design the space with a specific theme.  Your objective is to create a positive setting, designed tastefully to impress customers as they walk through the door.

Comfort and Relaxation

Visitors should feel comfortable as they sit on the office chairs or the sofas. Place the chairs and sofa close together so that the visitor does not have to walk too far away to be seated if the reception area is filled. Put magazines out to give the visitor something to read. Consider putting in a coffee maker as a courtesy to your visitors.

Sensible Design

Make concession for the days when the weather is bad and people are coming in and out of the reception are with mud on their shoes. To take care of this issue, design the area with a runner rug and umbrella holder left nearby the door. Use a sign that reads, “Wet Floor.”

Furniture Style

The style of the office furniture, office chairs and artwork are essential. It can add style to the reception area along with a color scheme to complement the background. The centerpiece should be the receptionist desk. Make sure that your artwork is tasteful and not overbearing.


First impression counts! The reception area can make the difference between whether a potential client returns or does business or not. Have your reception area organized to appeal to the new client and to the existing ones as well.

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